Two Japanese Carriers to Close Some of Town Ticket Offices at the End of March, Reflecting the Decreasing Number of Customers at Counters
Japan Airlines and All Nippon Airways are due to terminate the counter sales functions in some of the domestic sales offices from March 31 in the wake of the decreasing number of customers visiting the town office counters. Both airlines consider improving the efficiency in expenditures now that E-ticket and on-line booking are proving more dominant among the airline customers.
JAL currently operates seven domestic sales counters. Its monorail Hamamatsucho City Air Terminal counter will be closed and replaced with the self-service check-in machines. The domestic counter sales function in the airline’s Nagoya Branch will be terminated. However, JAL will continue to operate its remaining domestic sales counters in JAL Plaza Yurakucho, Yokohama City Air Terminal and the respective city offices in Osaka and Okinawa’s Miyako and Ishigaki.
Meanwhile, ANA decided to maintain only “ANA Square” in Tokyo and the sales office in Yokohama. At Monorail Hamamatsucho City Air Terminal, the self-service check-in machines are installed to meet the customers’ needs. The rest of the airline’s domestic counter sales function in Sapporo, Osaka and Fukuoka city offices will be terminated.
Source: Travel Vision
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